Refund Policy
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Refund Policy
Thank you for your interest in our Refund Policy. This policy explains how Cosmoslinkslimited ("we", "us", or "our") handles refunds. By using our services, you agree to the terms of this policy.
1. Refund Eligibility:
2. We provide refunds for our services in certain circumstances. You may be eligible for a refund if:
* You have made a payment for a products that we were unable to deliver
* You have been overcharged due to a technical error
* You have cancelled a service within the specified cancellation period
2. Refund Process:
3. To request a refund, please contact us at info@cosmoslinkslimited.com with your request and the reason for the refund. We will review your request and respond to you within a reasonable timeframe.
If your refund request is approved, we will process the refund within 14 business days using the same payment method that you used to make the payment.
3. Cancellation Policy:
4. If you wish to cancel a bought products , please contact us at info@cosmoslinkslimited.com. The cancellation period varies depending on the service, and the specific cancellation terms will be stated in the service agreement.
5. Non-Refundable products and services
6. Certain products may not be eligible for a refund, such as under garments and jewellery due to health and safety regulations .
7. Changes to Our Refund Policy:
8. We may update this Refund Policy from time to time. We will post the updated Refund Policy on our website with a revised date.
9. Contact Us:
10. If you have any questions or concerns about our Refund Policy, please contact us at info@cosmoslinkslimited.com.
Thank you for your trust in Cosmoslinkslimited.